FAQ

How do I book online?

Click here to watch the video explaining step by step how to book online.  All your questions answered!  It’s easy, we promise!

Do I need a referral to see an osteopath?

Despite many clients being referred by their doctor or other health professional, a referral is not required to see an osteopath. Should you prefer, you may make an appointment with me directly. This applies even if you have had an accident or wish to submit an ACC claim.

Can you lodge my ACC claim?

Yes, we can lodge an ACC claim for you. This allows you to have your injury assessed and treated immediately, that is, without the need to first visit your G.P.

What should I bring to my appointment?

If you have any x-rays, test results or relevant medical notes bring these with you. We require the radiologist report.  Please email before your appointment when possible. For babies it may also be useful to bring their Plunket Book.

What should I wear to an appointment?

Osteopathy is hands on medicine and treatment usually involves moving various parts of your body. It is thus easiest if you wear loose, comfortable clothing. Depending on your health issue at times it may be necessary to undress down to your underwear. If this is uncomfortable for you in any way please speak with us at the beginning of the appointment to ensure you stay comfortable.

 

We have spare shorts for male and female.

Will treatment hurt?

In general, osteopathy is a gentle treatment modality and should not cause high levels of discomfort. If hands on treatment of painful or tender areas is necessary we will advise you of this and ensure that you remain as comfortable as possible. At times people experience some soreness for a day or two after treatment as their body adjusts to this treatment. This is part of the natural healing process.

You are welcome to email us with any questions you may have forgotten to ask or check in on your response to the initial session.

How long is an appointment?

The appointments last 40 minutes. This includes assessment, taking of details, looking up reports (if relevant), taking payment and re-booking.

How much does treatment cost?

A treatment costs $75. However if your treatment is covered by ACC (we can advise on this) you will only be required to pay $48. This is a small cost for returning to a pain-free life!

Mothers and Babies: Initial treatments with Jacquelyn as above (one for mother and one for baby).  Thereafter co-treated within 40 minutes for same price as one session.

What training do you have?

Jacquelyn: My training for the  Bachelor of Osteopathic Medicine (Distinction) is from the British School of Osteopathy in London. I also have a degree in Behavioural Sciences (Biology and Psychology) from La Trobe University in Melbourne, Australia.

My postgraduate training is in Research and Methodology which is part of my Masters in Science specialising in hypermobility and Clinical Pilates.

With a Level 4 Clinical Pilates qualification from Dance Medicine Australia and a Classical Apprenticeship, I combine both traditional and evidenced-based Pilates in my rehabilitation delivery. I also studied a Yoga Alliance 200 hour interdisciplinary qualification in Costa Rica in 2011.

I am also a Level 4 qualified Biodynamic Osteopath which is a nine year post-graduate training.  This is in addition to my cranial osteopathy training which I did in 2008.

 

 

Do you use acupuncture as part of osteopathy?

No. While acupuncture is a valuable treatment modality we find that we achieve high levels of success without needing to use any other form of treatment.

Referral will always be considered as necessary and we have developed a strong and trusted network of providers.

Consent and Privacy Policy

Hours and Info:

Address:
The Hub
Unit 3/6 Molesworth Drive
Mangawhai 0505

Telephone: 09 431 3155

HOURS:

Mon: 8.30am – 6pm
Tues: 6am-6.30pm
Wed: 7am – 6.30pm
Thurs: 830am-8pm
Fri: 9am-5pm
Sat: CLOSED
Sun: CLOSED

Appointments are 40 min and available outside these hours as needed. Email to enquire.