How do I book online?
Click here to watch the video explaining step by step how to book online. All your questions answered! It’s easy, we promise!
Do I need a referral to see an osteopath?
Despite many clients being referred by their doctor or other health professional, a referral is not required to see an osteopath. Should you prefer, you may make an appointment with us directly. This applies even if you have had an accident or wish to submit an ACC claim.
Can you lodge my ACC claim?
Yes, we can lodge an ACC claim for you. This allows you to have your injury assessed and treated immediately, that is, without the need to first visit your G.P.
What should I bring to my appointment?
If you have any x-rays, test results or relevant medical notes bring these with you. We require the radiologist report. Please email before your appointment when possible. For babies it may also be useful to bring their Plunket Book.
What should I wear to an appointment?
We have spare shorts for male and female.
Will treatment hurt?
You are welcome to email us with any questions you may have forgotten to ask or check in on your response to the initial session.
How long is an appointment?
How much does treatment cost?
A treatment costs $75. However if your treatment is covered by ACC (we can advise on this) you will only be required to pay $48. This is a small cost for returning to a pain-free life!
Mothers and Babies: Initial treatments with Jacquelyn as above (one for mother and one for baby). Thereafter co-treated within 40 minutes for same price as one session.
Classes: $15 casual/ $50 (5 initial)/ $130 (10 classes)
What training do you have?
In April 2019 I attended a professional qualification for golf. This is an international qualification for medical professionals specialising in golf biomechanics.
Jacquelyn: My training for the Bachelor of Osteopathic Medicine (Distinction) is from the British School of Osteopathy in London. I also have a degree in Behavioural Sciences (Biology and Psychology) from La Trobe University in Melbourne, Australia.
My postgraduate training is in Research and Methodology which is part of my Masters in Science specialising in hypermobility and Clinical Pilates.
With a Level 4 Clinical Pilates qualification from Dance Medicine Australia and a Classical Apprenticeship, I combine both traditional and evidenced-based Pilates in my rehabilitation delivery. I also studied a Yoga Alliance 200 hour interdisciplinary qualification in Costa Rica in 2011.
I am also a Level 5 qualified Biodynamic Osteopath which is a nine year post-graduate training. This is in addition to my cranial osteopathy training which I did in 2008. I have completed my Level 3 Paediatric Biodynamic Osteopathy training.
Do you use acupuncture as part of osteopathy?
Referral will always be considered as necessary and we have developed a strong and trusted network of providers.
ONLINE consultations/ TeleHealth. How does it work?
Whilst physical touch is not possible, we will question and investigate to give a diagnosis based on triage and offer advice and exercises if safe and appropriate.
You will receive an email with a link to ‘Join Appointment’.
When there is a concern, a referral will be necessary.
Cost (30 minute consultation):
$30 = Existing Patient
$40 = New Patient
$20 = ACC Patient
IF YOU’VE LOST YOUR INCOME DUE TO COVID-19, PLEASE LET US KNOW. WE’D LIKE TO HELP.
You will be able to pay for your session online when you book your appointment.